1.8 Assign Representative to Leads

Reference: Select Customers and Manage Programs Process Model - Page 1 for the associated business process diagram.

Group: Lead Generation

Actor/Role: CC&B

Description: Further in the Lead Generation process, the system will link the created Leads to their respective Sales Representative. A sales representative is responsible for marketing or selling products and services to end customers. Two types of representatives are supported, namely groups and individuals.

Entities to Configure

•

C1-LEADG

Business Objects

•

C1-Lead

•	C1-LeadAccount

•	C1-SalesRepresentative

•	C1-SalesRepIndividual

•	C1-SalesRepGroup

Available Algorithms

•	C1-LDALOCREP Allocate Lead Representative